Terms & Conditions

These Terms & Conditions govern your access to and use of the website and services provided by MEEPAY. By registering, subscribing, or making a payment, you agree to comply with these terms, including our Return & Refund Policy, Cancellation Policy, and Privacy Policy.

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1. Nature of Platform & Service Delivery

• MEEPAY provides an online service aggregation platform that connects customer service inquiries with verified service providers.
• The company acts as an intermediary responsible for managing communication, coordination, and service delivery between customers and service providers.
• Customers submit their service inquiries through the Meepay platform, after which our team reviews the request and communicates directly with the customer to understand the service requirements.
• Based on the evaluated requirement, Meepay coordinates with a suitable verified service provider to fulfill the service request.
• Customers and service providers do not communicate directly with each other; all coordination and communication are managed by Meepay.
• Service activation or provider coordination typically occurs within 1–3 business days after successful payment or inquiry confirmation.

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2. Account Registration

• Users must provide accurate and complete business information.
• You are responsible for maintaining account credentials securely.
• The company may suspend accounts providing false or misleading information.

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3. Subscription & Payment Terms

• All subscriptions require advance payment.
• Subscription validity begins from the date of service activation.
• Plans are valid for the selected duration (monthly, quarterly, yearly).
• Failure to complete payment may result in suspension.

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4. Return, Refund & Cancellation

• Since the services provided through the platform are digital in nature and involve service coordination and platform access, physical returns are not applicable.
• Once a service request or subscription has been activated or coordinated, the service is generally considered delivered and cannot be returned.
• Refund requests may be considered only if the service has not yet been activated or coordinated with a service provider.
• Once the service is activated, subscriptions and service coordination fees are generally non-refundable.
• Refund requests are reviewed within 3 business days. Approved refunds, if applicable, are processed within 7–10 business days through the original payment method.
• Detailed conditions regarding refunds and cancellations are explained in our Return & Refund Policy and Cancellation Policy.

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5. User Responsibilities

• Users must ensure that listed information is accurate and lawful.
• Users are responsible for their business transactions and commitments.
• Users must comply with all applicable laws and regulations.

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6. Prohibited Activities

• Posting misleading, fraudulent, or unlawful content.
• Misusing platform services or manipulating leads.
• Engaging in illegal activities through the platform.

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7. Intellectual Property

• All platform content and branding remain the property of the company.
• Unauthorized copying or reproduction is prohibited.

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8. Limitation of Liability

• We are not responsible for disputes between buyers and sellers.
• We are not liable for indirect or consequential damages.
• Total liability shall not exceed the amount paid for the subscription period.

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9. Suspension & Termination

• Services may be suspended for policy violations or non-payment.
• Termination does not automatically entitle the user to a refund.

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10. Policy Updates

We reserve the right to update these Terms at any time. Continued use of the platform implies acceptance of updated terms.

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Contact Information

• Email: [email protected]

By using our platform, you acknowledge that you have read and agreed to these Terms & Conditions.